1. General Provisions
• The service serves as an intermediary for purchasing stars on Fragment
• By using the service, you confirm that you are 18 years old or above
• We reserve the right to modify the terms at any time
2. Services
• The service enables users to purchase Telegram stars
• Minimum purchase amount: 50 stars
• All transactions are final and non-refundable
3. Payment and Delivery
• Payments must be made using the methods provided on the service at the time of order creation
• Stars are credited after the transaction is confirmed
• Crediting time depends on the processing speed of the TON network
4. Responsibility
• We are not responsible for delays in the TON network's operation
• Users must provide the correct Memo when making transfers
• The service does not guarantee the availability of Telegram stars
5. Guarantee and Refund Policy
• The Provider assumes full responsibility for delivering the Service. If the Service is not fully provided due to technical reasons, the User has the right to a refund equal to the cost of the undelivered Service.
• The User agrees that after successfully completing the payment, they will not raise disputes or claims with payment aggregators.
• Refunds are processed within 10 business days from the confirmation of the undelivered Service. Refunds are made to the payment details used for the transaction (bank card or e-wallet) or the payment system chosen by the User.
• The User can request a refund within 14 days from the payment date by contacting the Provider at Starsov Support
• If the User engages in suspicious or fraudulent activities, the Provider reserves the right to refuse the Service to the User.
• Refunds can be requested through the website's support service.
• The Provider is not responsible for payment aggregator fees but informs the User about potential fees.
• Refunds are not issued if the Service was provided in full or for reasons beyond the Provider's control (e.g., the User provided incorrect data).
6. Restrictions
• Using the service for illegal activities is strictly prohibited
• We reserve the right to deny service to any user
7. Confidentiality
• We collect only the data necessary to provide our services
• User data will not be shared with third parties
8. Contact Information
• For inquiries, contact us at: Starsov Support
• Support response time: up to 24 hours
9. Disclaimer
• The service is provided "as is"
• We do not guarantee uninterrupted service
• Users assume all risks associated with cryptocurrency use